If a cancellation notification has been received more than 24 hours after an order, a 25% fee will be deducted from the order being canceled and payment refunded. If an order is canceled within 24 hours of the purchase time, no fee will be charged and the payment will be fully refunded. This policy is in place because our manufacturers are quick to package and ship your product to which our company is charged a fee. It is to our discretion to which orders may be waived. If in the chance that a credit card or payment method is fraudulently utilized, the order will be investigated immediately.